Switching all devices from a trial license to a commercial license.
How do I change all my configured devices to a different license? If the device is in the "Unassigned" state when the device user performs one of the 3 actions, then the device will be unconfigured. NOTE - If a device is automatically unassigned from KC, it remains configured to the profile unless the device user performs any of the 3 actions above.
Navigate to the device settings > About Device > Software Info > Knox Configure > Apply latest profile.
From a browser on the device, navigate to, then select Re-enroll.
The device must manually trigger KC for any profile changes to be applied. If a device is no longer in the "configured" state, KC cannot push profile updates or any other changes to the device. You may also replace it with a new key within 30 days to avoid KC unassigning your devices. If the same license key is renewed, there is no action required and you can continue to use the key as normal. When a KC license (trial or commercial) expires, there is a 30 day grace period to accommodate license renewal delays, after which any devices associated with the license are automatically unassigned from the profile they were configured to. If the old license is about to expire, these steps must be performed before the license expiry date. a trial license) without unassigning the device. This article guides you through the steps on how to switch a KC-configured device to a different license (e.g.
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